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DevOps to Improve System Reliability For E-commerce

  • Seattle
  • E-commerce
  • 16 weeks
  • D2C
  • AWS, Terraform, Jenkins, Docker, Prometheus, Grafana

Project Brief

The goal was to implement a comprehensive DevOps methodology that would reduce time-to-market, increase system stability, and facilitate collaboration across development, operations, and quality assurance teams.

Client Background

The brand, which specialises in curated home items and fashion, has grown at an exponential rate in recent years. However, their current development and deployment methods were laborious and error-prone, limiting their ability to adapt swiftly to market developments and consumer input.

Key Challenges:

The long manual testing and deployment methods led in infrequent releases and lost opportunities.
Discrepancies between the development, staging, and production environments caused unforeseen complications.
The absence of real-time monitoring and alerting makes it impossible to proactively detect and fix performance issues.
Many repetitive operations were performed manually, using important resources and increasing the risk of human mistake.
Communication and cooperation across the development, operations, and QA teams were isolated.
The previous infrastructure failed to accommodate peak traffic volumes, resulting in delayed page loading and a poor user experience.

Solution:

1. Discovery and Planning

We began a detailed review of the retailer's existing infrastructure, development methods, and tooling. We interviewed key stakeholders to learn about their pain areas, goals, and intended outcomes. Based on this evaluation, we created a customised DevOps roadmap outlining the measures required to meet the company's objectives.

2. Development

Our experienced DevOps engineers worked closely with the client's development and operations groups to execute a complete DevOps strategy. We automated the complete software delivery pipeline, from code commit to production deployment, with AWS CodePipeline and Jenkins. We adopted infrastructure as code (IaC) concepts by utilising Terraform to manage and supply cloud resources uniformly across many environments.

3. Implementation

We collaborated closely with the client's teams to enable a seamless transition to new DevOps processes and technologies. This included extensive training and information transfer sessions to prepare them to administer and maintain the new infrastructure independently. We also provide continuous assistance and advice to resolve any issues or queries that emerged during the implementation phase.

Tools & Technology Used
AWS Logo

AWS

Cloud Services

Terraform

Infrastructure as Code

Jenkins

CI/CD

Docker

Containerization

Prometheus

Monitoring & Alerting

Features:

Continuous Integration & Continuous Delivery

Real-time monitoring and alerting allowed for the proactive discovery and resolution of performance issues and system malfunctions.

Infrastructure as Code (IaC)

The automatic provisioning of cloud resources maintained consistent conditions among development, staging, and production.

Automated Testing

Automated system, integration, and regression tests guaranteed excellent software quality while lowering the chance of mistakes in production.

Monitoring & Alerting

Real-time monitoring and alerting enabled the proactive detection and remediation of performance issues and system faults.

Collaboration

Standardised tools and practices improve communication and cooperation across development, operations, and QA teams.

Values Delivered:

Automated pipelines and streamlined procedures reduced the time it takes to launch new features and updates from weeks to days.
Continuous monitoring and automated testing resulted in a significant reduction in production difficulties and downtime.
The automation of repetitive operations freed up valuable assets, allowing them to concentrate on more productive tasks.
The cloud-based design enabled the business to readily scale to meet growing demand.
The intuitive user interface and easy integration made it easier to manage smart home devices.

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