- Seattle
- E-commerce
- 8 weeks
- B2C
- Selenium, Appium, JMeter, Cypress, BrowserStack, TestRail
Project Brief
A well-known e-commerce company aimed to improve its user experience, reduce cart abandonment rates, and give customers with a seamless purchasing experience. They need a comprehensive quality assurance service to thoroughly test the website and mobile applications on a wide range of devices and platforms.
Client Background
The firm, a prominent participant in the online retail market, provided a diverse selection of items across numerous categories. Their platform was sophisticated, with several features and integrations, making it susceptible to bugs and performance concerns that might degrade the client experience.
Key Challenges:
Solution:
1. Discovery and Planning
We collaborated alongside the e-commerce company's development and product teams to get a thorough grasp of its platform architecture, user flows, and business objectives. We did a thorough assessment of their current testing procedures and highlighted opportunities for improvement. We then created a thorough test strategy that defined the range of testing, test scenarios, and success criteria.
2. Development
Our experienced QA engineers devised a complex testing method that encompassed functional, performance, security, accessibility, and compatibility tests. We utilised Selenium and Cypress for web application testing, Appium for mobile app testing, and JMeter for load testing the applications. We also utilised BrowserStack to test on various browser and device configurations.
3. Implementation
We collaborated extensively with the development team, offering immediate input on faults and issues encountered during testing. We used a continuous testing strategy, incorporating testing into the development process, to guarantee that quality was incorporated into the product from the beginning.
Tools & Technology Used
Selenium
Test Automation
Cypress
Test Automation
JMeter
Performance Testing
BrowserStack
Cross-Browser Testing
TestRail
Test Management
Features:
Functional Testing
All website and app features and capabilities were verified to work properly across several browsers and devices.
Performance Testing
We tested the platform's performance under a variety of load scenarios, finding and fixing bottlenecks to provide a seamless user experience.
Security Testing
Identified and assisted in the remediation of potential security vulnerabilities, therefore protecting consumer data and maintaining industry standard compliance.
Usability Testing
Evaluated the platform's user interface and highlighted opportunities for enhancement to improve the customer experience.
Compatibility Testing
Ensured consistent performance and functionality across a diverse set of devices, operating systems, and browsers.