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Enhanced Forecast Accuracy by 40% and Reduced Stockouts for a Global FMCG Brand

Client Overview

The client, a major consumer goods company, is having issues with demand changing, stockpiles, and periods of stockouts during busy seasons. Conventional methods used by companies were not flexible enough to respond to new market trends and did not provide up-to-date information.

Since the company worked in several regions, making the supply match the local demand remained a constant problem. They required a data-powered approach to manage their inventory more efficiently and get details about demand.

About the Company

The business is a well-known multinational brand that produces packaged food and beverages. It runs in over 40 countries, handles a wide range of products and organizes complex shipping processes as it faces differences in demand and markets.

Challenges

Unexpected shifts in demand led to both stockouts and having too many stocks on hand. The old system was not able to cope with seasonal surges in demand.

Complex Demand

Changes in purchasing patterns mean stores cannot estimate their product requirements easily. Many times, there were mismatches between what companies were making and what their customers expected.

Data Silos

It was hard to see both inventory and sales together because the software was not the same for each area. Somewhat often, the analysis took longer, and the accuracy of forecasts went down.

Slow Adaptation

It was hard for the company’s old process to keep up with the swift changes happening in the market. It resulted in missing chances to sell and having products that could not be sold.

Cost Overruns

Because demand planning was inefficient, the company ended up with too much inventory and related costs. The situation affected profits and also the way resources were distributed.

Solutions

A demand forecasting engine based on machine learning was formed by our team. The key parts of the process were

Data Merging

Combine POS data, saved sales reports, calendars for marketing events, weather forecasts, and signals from social media.

Feature Engineering

Collected data that stands out, such as seasonal trends and holidays, as well as information regarding the stores themselves.

Demand Forecast

Developed linear programming (XGBoost and LSTM) to estimate demand for each product and location.

Visualization & Reporting

Provided users with a dashboard tool that gives inventory forecast confidence scores.

Tech Stack

Languages & Tools : Python, Pandas, Prophet, XGBoost, LSTM

Cloud Platform : Google Cloud Platform (BigQuery, Vertex AI)

Visualisation : Power BI

Data Sources : API integrations with ERP, POS, and third-party sources

Business Impact

Fewer Expiries

Accurate ordering led to an 18% decline in expired inventory.

Better Availability of Products

Inventory levels were raised to make products more readily available for customers.

More Sales

There was a 12% increase in sales during sales events.

Enhanced Planning

Regional managers now place orders based on actual sales figures.

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