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Enhancing Logistics Operations with Software Maintenance and Support

  • Atlanta
  • Logistics
  • 20 Weeks
  • B2B
  • .NET, React, Azure, PostgreSQL, Kubernetes

Project Brief

The project aims to improve the productivity and reliability of a logistics company’s outdated fleet management system. This was accomplished using a multidimensional strategy. Our objective was to give consumers with specialised software maintenance and support, as well as troubleshooting and system usage recommendations.

Client Background

The client is a leading logistics supplier in the United States, offering a diverse variety of transportation and supply chain solutions. They have a huge fleet of vehicles and rely largely on effective fleet management to ensure service quality and competitiveness. The old system has performance limitations, fails on occasion, and lacks several critical features that reduce operating efficiency (for example, real-time driver communication, automated reporting, and predictive maintenance warnings).

Key Challenges:

The previous fleet management system was antiquated, resulting in frequent failures and operational inefficiencies.
Integration difficulties with third-party logistics systems caused data discrepancies and delays.
The system lacked real-time monitoring capabilities, which made it impossible to track vehicle performance and maintenance requirements.
Compliance with shipping standards necessitated accurate logs and frequent updates, both of which were labour demanding.
The user interface was not intuitive, resulting in significant mistake rates and inefficiency among fleet managers.
Predictive maintenance elements were inadequate, raising the possibility of unexpected vehicle failures.

Solution:

1. Discovery and Planning

Our team did a thorough evaluation of the present system, finding key areas for improvement. Detailed stakeholder inquiries and system assessments were conducted to gather needs and establish clear project objectives.

2. Development

The system was rebuilt using a current technology stack that included.NET for backend development, React for frontend, and Azure for cloud deployment. PostgreSQL was utilised for database administration, and Kubernetes for container orchestration, ensuring scalability and dependability.

3. Implementation

To minimise disturbances, the new system was implemented gradually. Fleet managers received training to guarantee a smooth adoption process. Continuous help was offered to quickly resolve any post-deployment difficulties.

Tools & Technology Used

.NET

Programming Language

React

Programming Language

Azure

Cloud Services

PostreSQL

Database

Kubernetes

Containerization

Features:

Real-time Fleet Monitoring

The system allowed real-time tracking of vehicle performance and maintenance requirements, allowing for early interventions and lowering the chance of breakdowns.

Predictive Maintenance

Integrated predictive maintenance capabilities enabled early detection of possible problems, reducing unexpected failures and increasing vehicle uptime.

User-friendly Interface

A revamped, straightforward user interface increased productivity and lowered mistake rates, allowing fleet managers to browse and use the system more efficiently.

Compliance Reporting

Automated compliance reporting features assured compliance with transportation rules, decreasing administrative burden and lowering the danger of fines.

Values Delivered:

Better real-time monitoring and predictive maintenance. Reduced vehicle downtimes
Enhanced system performance and optimised maintenance schedules resulted in considerable cost reductions.
Automated reporting tools assure compliance with tight airport authority criteria.
The modernised user interface boosted fleet managers' productivity and accuracy.

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