- Orlando
- Entertainment
- 18 Weeks
- B2c
- React Native, Figma, AWS, Node.js, PostgreSQL
Project Brief
The project goal was to create a unique theme park application development that would improve the tourist experience, streamline operations, and boost customer satisfaction for a large theme park in Orlando.
Client Background
The client is a major theme park operator renowned for its world-class attractions and entertainment experiences. They needed a sophisticated application to handle many elements of visitor engagement, such as navigation, queue management, and event scheduling.
Key Challenges:
Solution:
1. Discovery and Planning
Our team did thorough user research, which included questionnaires and interviews, to better understand visitor pain points and expectations. This phase entailed generating comprehensive user personas and journey maps to help shape the application's design and functionality.
2. Development
We utilised React Native to create a cross-platform application that was compatible with both iOS and Android smartphones. The backend was constructed with Node.js, and AWS provided scalable cloud infrastructure. PostgreSQL was used for optimal data handling. Figma was used for prototyping and user interface design, ensuring an intuitive and engaging user experience.
3. Implementation
The program was released in stages, beginning with a beta version to gather user input and make required changes. Continuous integration and deployment procedures meant that changes were deployed quickly without interrupting the user experience. Park workers attended training sessions to become acquainted with the new system.
Tools & Technology Used
Figma
Prototyping
React
Programming Language
AWS
Cloud Services
Node.js
backend
PostreSQL
Database
Features:
Real-time Queue Management
Visitors may see real-time wait times for attractions, helping them to organise their days more effectively and spend less time in line.
Interactive Park Map
An interactive map allows guests to easily explore the park, identify activities, toilets, and eating options, boosting their entire experience.
Personalized Recommendations
The app makes personalised recommendations for sites and events based on visitor interests and previous behaviour, making each visit unique.
Event Scheduling and Alerts
Visitors are notified about future events and concerts, ensuring that they do not miss out on any entertainment opportunities during their stay.