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Global News Organization Improves Content Discovery with Artificial Intelligence

  • New York City
  • Media & Publishing
  • 13 weeks
  • B2C
  • Python, TensorFlow, Scikit-learn, Apache Spark, Elasticsearch, PostgreSQL, React

Project Brief

This project aimed to increase reader engagement and loyalty by providing a personalised content experience. They aimed to create an artificial intelligence powered recommendation engine to analyse reader behaviour, preferences, and content consumption habits to offer related articles, videos, and other material.

Client Background

With a large digital audience and a broad content collection, the news organisation confronted the issue of grabbing and maintaining reader interest in an increasingly congested online environment. They saw that a personalised approach was essential for keeping readers informed and interested.

Key Challenges:

The vast material made it difficult for readers to find stories that piqued their attention.
The organisation produced diverse content kinds, such as articles, videos, podcasts, and interactive features, necessitating a flexible recommendation engine.
Reader interests and preferences altered over time, necessitating a dynamic recommendation engine capable of adapting and learning.
Ensure the ethical and appropriate use of reader data while providing personalised suggestions.
The solution needs to accommodate millions of users and an ever-expanding content repository.
The solution needs to accommodate millions of users and an ever-expanding content repository.
The recommendation engine integrates seamlessly with the current content management system (CMS) and user interface.

Solution:

1. Discovery and Planning

We began a rigorous exploration process by reviewing the news organization's current content, reader demographics, and user behaviour data. We worked with editors and content strategists to better understand their objectives and develop performance criteria for the recommendation engine. A thorough project plan was created, including the AI models to be built, data integration methodologies, and overall system architecture.

2. Development

Our data scientists and software developers developed a robust recommendation engine using Python, TensorFlow, and Scikit-learn. We investigated reader behaviour and material quality using collaborative filtering, filtering based on content, and natural language processing (NLP) techniques. Apache Spark was utilised to do automated data processing on large-scale datasets. Elasticsearch enabled real-time search and content indexing.

3. Implementation

We collaborated with the organization's engineering team to easily incorporate the recommendation engine into their current CMS and website infrastructure. We used A/B testing to assess the efficacy of various recommendation algorithms and constantly fine-tuned the system.

Tools & Technology Used

Python

Programming Language

TensorFlow

ML Framework

Elasticsearch

Search

PostgreSQL

Database

Apache Spark

Data Processing

React

Frontend

Features:

Personalized Home Page

The site adjusts to each reader's interests, displaying handpicked articles, videos, and information based on their preferences.

Related Content Recommendations

Crop Health Monitoring analyses satellite imagery and sensor data to identify early indicators of crop stress or illness, allowing farmers for prompt treatments.

Trending Topics

The "Trending Now" area displays hot topics and stories based on real-time reader engagement statistics.

"Read Later" Feature

The "Read Later" feature allows readers to bookmark items for later reading, creating a personalised list.

Values Delivered:

Personalised suggestions greatly increased time spent on the website, page views, and click-through rates.
Readers could readily uncover relevant and fascinating articles they would otherwise have missed.
Readers felt more connected and loyal because to the personalised experience.
The recommendation engine gave useful insights into reader behaviour and preferences, which informed content production and editing decisions.

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