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Pharmacy Chain Enhances Prescription Management with Healthcare Software Development

  • Cincinnati
  • Healthcare
  • 16 weeks
  • B2C
  • Java, Spring Boot, Angular, PostgreSQL, Docker, Kubernetes

Project Brief

 A renowned pharmacy chain wanted to replace its antiquated legacy system with a specially designed healthcare software development in order to modernise prescription administration and improve the client experience.

Client Background

The nationwide pharmacy company, which had hundreds of sites, was finding it difficult to meet both the changing demands of its clientele and the rising demand for prescription drugs.

Key Challenges:

The traditional PMS lacked crucial features like automated refill reminders and e-prescribing, and it was clunky and challenging to use.
Patient information was dispersed throughout several platforms.
Prescription input and insurance verification were two of the many manual chores that needed to be completed.
Inefficiencies were brought about by a lack of integration between several systems (such as inventory management and point-of-sale).
There was no easy mechanism for customers to interact with chemists, obtain refills and monitor their prescriptions.

Solution:

1. Discovery and Planning

In order to fully understand the needs and pain points of chemists, pharmacy technicians, and IT personnel, we started a comprehensive discovery process. We delineated the functional and technical requirements for the new PMS, sketched out their current workflows, and pinpointed opportunities for improvement. In order to pinpoint industry trends and best practices for pharmacy management software, we also carried out market research.

2. Development

Our experienced team of healthcare software developers used Spring Boot and Java to create a solid and expandable PMS backend. An interface that is easy to use and straightforward for technicians and chemists was made using Angular. Because of its modular and adaptable architecture, the system is easy to customise and integrate with other systems.

3. Implementation

To roll out the PMS throughout the chain of pharmacies, we collaborated closely with the IT department of the pharmacy chain. This required setting up the PMS for every site, transferring data from the old system, and giving personnel thorough training. A support system was also put in place to handle any problems that arose after installation.

Tools & Technology Used

Java

Programming Language

Angular

Frontend

Spring Boot

Backend

Docker

Containerization

Kubernetes

Orchestration

Features:

E-Prescribing

By enabling doctors to electronically transmit prescriptions to pharmacies, the PMS lowers mistakes and boosts productivity.

Medication Therapy Management (MTM)

To maximise medication therapy, chemists can assess patients' medication profiles, spot any drug interactions, and offer individualised counselling.

Inventory Management

Medication availability is guaranteed by the system's automated inventory tracking, reordering, and expiration management.

Patient Engagement

Through a patient portal, clients may securely contact chemists, manage their medications, seek refills, and examine their medication history.

Reporting and Analytics

Data-driven decision-making is made possible by the PMS's comprehensive reporting on prescription fill rates, inventory levels, financial performance, and other important variables.

Values Delivered:

Processes that were automated, e-prescribing, and integrated systems simplified labour, decreased mistakes, and increased productivity.
Personalised counselling and medication treatment management enhanced pharmaceutical therapy and enhanced patient outcomes.
Customers have an easy method to manage their medications with the help of the patient site and mobile app.
Significant cost savings were achieved by the effective inventory management system, which minimised waste and optimised stock levels.
The PMS guaranteed patient data security and privacy by complying with all applicable regulatory standards.
"We can now provide our consumers a more convenient and customised pharmacy experience, all while cutting expenses and increasing compliance. The outcome has greatly satisfied us."

Jessica Brown

COO

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